Damaged Product

If a shipment is damaged upon delivery, please take photos of the damaged shipment and its contents, then contact us immediately. We will arrange for a replacement order and for the return of the damaged product.

Note: For orders delivered by LTL (Freight Carrier), it is required that any damage or missing items be noted on the truck driver’s copy of the Bill of Lading (B/L) at delivery. Please check all LTL deliveries against the B/L while the truck is still at the dock to ensure all parcels are delivered and undamaged.

Mitchell Moss

Welcome to Tile Pro Depot! We established this site to service the specific needs of the tile installation professional. Tile installation tools, tile setting materials, premixed grout and more tile installation products online at Tile Pro Depot.