You can pay for your order using Master Card, Visa, American Express and PayPal. Your credit card will not be charged until your order has shipped. Invoices will be emailed once your order is placed and can be viewed by logging into your account.

Once your order has shipped you will receive an email with order tracking information.

You will be notified within 24 hours of receipt of order and order details.

Sales tax will be collected on all orders shipped into Connecticut. Sales tax is calculated during the check-out process.

We will notify you within 24 hours of receipt of order if we cannot ship all the items in your order. You can then decide if you want to receive a partial shipment or wait until we have all the items in stock to ship together.

Orders not designated as Special Orders may be cancelled free of charge if cancellation is done and approved by us prior to shipment.

We at Tile Pro Depot understand that “Time is money” and strive to ship your order out as quickly as possible. Normally this means most orders received by 1:00PM EST will ship the same day, and no later than within 24 hours of receiving your order. You will be notified if there is a significant […]