Customer Satisfaction

We want you to be 100% satisfied with your purchases. To return a product you’re not satisfied with, please follow these steps:

• Contact us via our online contact form within 20 days of placing your order and let us know why you want to return your purchase (this helps us improve our product offerings and service).
• NOTE: ALL SPIN DOCTOR SALES ARE FINAL. NO RETURNS ARE ACCEPTED.
• You will be given a Return Authorization Number (RNA).
• Ship the product back to us within 15 days of receiving the RNA.
• Write the return authorization number on the outside of the package(s) containing the returns.
• Credit will be given for returned products that are in complete units (i.e., unopened bags of thinset) and in resalable condition. On TileWare products, a 25% restock charge applies, and similar charges may apply from other manufacturers.

Mitchell Moss

Welcome to Tile Pro Depot! We established this site to service the specific needs of the tile installation professional. Tile installation tools, tile setting materials, premixed grout and more tile installation products online at Tile Pro Depot.