Damaged Product

Please note if a shipment is damaged when delivered to you and where possible, take pictures of the damaged shipment and contents. Then contact us immediately so we can arrange for a replacement order to be shipped and the return of the damaged product to us.
 

Note: With all orders delivered by LTL (Freight Carrier), it is required by the trucking firms that damaged and/or missing parcels be noted on the truck driver’s copy of the Bill of Lading (B/L) when the shipment is received in order to process damaged or missing parcel claims. It is important to check all LTL deliveries against the Bill of Lading while the truck is still at the dock to make certain that the number of units/parcels listed on the B/L have been delivered and are not damaged.

Mitchell Moss

Welcome to Tile Pro Depot! We established this site to service the specific needs of the tile installation professional. Tile installation tools, tile setting materials, premixed grout and more tile installation products online at Tile Pro Depot.