If a shipment is damaged upon delivery, please take photos of the damaged shipment and its contents, then contact us immediately. We will arrange for a replacement order and for the return of the damaged product. Note: For orders delivered by LTL (Freight Carrier), it is required that any damage or missing items be noted on […]

We carefully select the products we sell, but if you believe a product is defective or does not meet the manufacturer’s specifications, please contact us immediately. We will work with you and the manufacturer to resolve the issue to your satisfaction. Note: It is recommended that you read the manufacturer’s warranty before purchase. As an online […]

If we make an error with your order, please notify us immediately via our contact page. We will correct the error, arrange for the return of the incorrect items, issue a credit where applicable, and provide a discount for your next order.

We want you to be 100% satisfied with your purchases. To return a product you’re not satisfied with, please follow these steps: Contact us via our online contact form within 20 days of placing your order and let us know why you want to return your purchase (this helps us improve our product offerings and service). NOTE: […]